Terms of Services

Overview
Welcome to Kaixin Limited (“we”, “us”, “our”). Kaixin Limited operates the website www.mykaixin.com and provides all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. By visiting, interacting with, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

1. Access and Account

  • You must be at least the age of majority in your jurisdiction of residence.

  • You are responsible for ensuring the accuracy of all information you provide (including billing and shipping details).

  • You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2. Our Products

  • We strive for accuracy in product descriptions and images, but variations in color or appearance may occur due to device settings.

  • We reserve the right to modify or discontinue products without notice.

  • Quantities may be limited per person, household, or jurisdiction.

3. Orders

  • Placing an order constitutes an offer to purchase. Orders are only accepted once confirmed by Kaixin Limited.

  • Payment must be successfully processed before acceptance.

  • Cancellations may not be possible once an order has been processed.

  • All purchases are subject to our Return & Refund Policy.

4. Prices and Billing

  • Prices are those in effect at the time of order confirmation.

  • Prices do not include shipping, handling, taxes, or customs charges, unless expressly stated.

  • You agree to provide accurate and current payment details and authorize us to charge all applicable amounts.

5. Shipping and Delivery

  • Delivery times are estimates only. We are not responsible for carrier delays, customs processing, or events outside our control.

  • Risk of loss transfers to you once the product has been handed to the carrier.

6. Intellectual Property

  • All content on our Services (trademarks, logos, images, text, graphics, etc.) is the property of Kaixin Limited or its licensors.

  • You may use our Services for personal, non-commercial purposes only.

  • Unauthorized reproduction, modification, or distribution is prohibited.

7. Third-Party Tools and Links

  • We may provide access to third-party tools or websites. These are provided “as is” without warranty.

  • We are not responsible for third-party content, services, or transactions.

8. Relationship with Shopify

Our Services are powered by Shopify. All purchases, however, are made directly with Kaixin Limited. Shopify is not responsible for any aspect of sales, products, or customer service. By using our Services, you release Shopify from any claims or liabilities related to your transactions with Kaixin Limited.

9. Feedback

If you submit reviews, suggestions, or feedback, you grant us a worldwide, royalty-free license to use and publish such content for business purposes.

10. Errors, Inaccuracies and Omissions

We reserve the right to correct errors or update information at any time, including after you have placed an order.

11. Prohibited Uses

You may not use our Services for any unlawful, harmful, fraudulent, or abusive activity. We reserve the right to suspend or terminate accounts that violate these Terms.

12. Termination

We may terminate or suspend your access to the Services at any time, with or without notice, if you breach these Terms.

13. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available.” We disclaim all warranties to the maximum extent permitted by law.

14. Limitation of Liability

To the fullest extent permitted by law, Kaixin Limited shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.

15. Indemnification

You agree to indemnify and hold harmless Kaixin Limited, Shopify, and their affiliates from any claims arising from your use of the Services or breach of these Terms.

16. Severability

If any provision is deemed invalid, the remainder of the Terms remains enforceable.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR. Both you and Kaixin Limited consent to the exclusive jurisdiction of the courts of Hong Kong.

18. Changes to Terms of Service

We may update these Terms from time to time. Updates will be posted on this page, and material changes will be communicated in accordance with applicable law. Continued use of the Services after changes constitutes acceptance of the new Terms.

19. Contact Information

Questions regarding these Terms should be directed to:
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